Terms of sale

1. Scope

These general terms and conditions of sale govern all sales concluded between Mokovel (hereinafter referred to as "the Seller") and any individual or legal entity (hereinafter referred to as "the Customer") making a purchase on the website of [Your Website Name] (hereinafter referred to as "the Site").

2. Products and Orders

2.1 Product Description

The Seller undertakes to provide a clear and accurate description of the products available for sale on the Site. However, minor variations may exist between the product description and the actual product.

2.2 Placing an Order

The Customer may place an order on the Site by following the provided instructions. The Seller reserves the right to refuse any order in case of non-compliance with these terms or in the event of a dispute with the Customer.

3. Price and Payment

3.1 Price

The prices of the products are indicated in euros and include all applicable taxes (VAT), unless otherwise stated. Delivery charges may apply and will be specified during the order process.

3.2 Payment Methods

The Customer may make payment using the available payment methods on the Site. Payment must be made in full prior to the shipment of the order.

4. Delivery

4.1 Delivery Times

The Seller undertakes to dispatch the order as soon as possible after receiving payment. Delivery times may vary depending on the destination and selected carrier.

4.2 Delivery Charges

The delivery charges will be indicated during the order process and will depend on the destination and weight of the products.

4.3 Receipt of the Order

The Customer is responsible for checking the condition of the order upon receipt. In the event of damage or non-conformity, the Customer must inform the Seller within a reasonable timeframe.

5. Right of Withdrawal

The Customer has a period of 14 days to exercise their right of withdrawal, in accordance with applicable legislation. The Seller reserves the right to request additional information before accepting the return of the product.

6. Intellectual Property

All intellectual property rights related to the products, including copyrights and trademarks, belong to the Seller. The Customer agrees not to use, reproduce, or distribute these elements without the prior authorization of the Seller.

7. Limitation of Liability

The Seller shall not be held liable for any indirect, consequential, special, or incidental damages arising from the use of the products or the inability to use the products.

8. Data Privacy

The Seller undertakes to process the Customer's personal data in accordance with its privacy policy, available on the Site.

9. Modification of the General Terms and Conditions of Sale

The Seller reserves the right to modify these general terms and conditions of sale at any time. The new general terms and conditions of sale will apply to orders placed after their publication on the Site.

10. Applicable Law and Disputes

These general terms and conditions of sale are governed by the 2004-575 law. In case of dispute, the competent courts shall be those of the Seller's registered office.